International moving process
International Moving Process
Once you contact us, we will arrange a pre-move survey. This is where
one of our professional surveyors visits your home to calculate the
volume of your household goods. All our surveyors are highly
experienced moving specialists. They have worked in the removals
business for many years and have a high degree of industry knowledge.
The surveyor will spend time explaining the moving process in detail.
During the survey, they will walk around your home with you, making a
detailed inventory of the items you wish to move. Based on this
inventory, they will estimate the weight and volume of your goods. This
allows us to give you an accurate quote.Both the surveyor and your moving
coordinator will be able to talk you through any paperwork you need to fill out.
They can also explain storage options in case there is anything you do not wish to
The surveyor will pass their calculations and inventory onto our moving
team. You will be assigned a dedicated move coordinator, who will send
you our quote and a letter introducing themselves.
You can contact your coordinator with any questions you may have
regarding the quote or the removals process. They can also advise you
on filling out the necessary paperwork, or taking out the Transit
If you then choose to move with Happy Move, your coordinator will discuss your
moving date with you and will book a packing day with our trained crew.
Your coordinator is here to help throughout the entire moving process.
They will keep you fully informed of all key dates and will support you
at every step.
Our packing crew will arrive at the date and time agreed with you. After laying protective coverings on floors, the crew will pack your
belongings using expert wrapping techniques and tailor-made packing
materials to minimize movement and therefore damage during transit. Our
foreman will prepare a computerized inventory of all items will label
each item with a bar-coded label as well as basic information about
Depending on where you are moving to, your goods will either be
transported by road, sea or air. We’ll track each stage of your move
in our database, so your moving coordinator will be able to talk you
through likely transit times, and keep you informed at every step.
4. Customs clearance and delivery
When your belongings arrive at your destination country/city, they’ll
be collected by one of our trusted destination partners. We expect the
same high standards from our partners as we do from in-house staff, and
thoroughly assess them on strict criteria to make sure they deliver the
sort of service that we know you expect.
We handle everything for you at your destination. This includes customs
clearance and delivering your belongings to your new home as well as
final unpacking to the rooms of your choice.